Customer Care
Need answers? We got you. Let’s make this quick so you can get back to your Midnight Agenda.
FAQ
Orders & Shipping
When will my order ship?
Orders go out in 2–3 business days. We don’t ship on weekends or U.S. holidays — we’re out living life too.
Do you offer free shipping?
Yes. Everything ships free. We don’t believe in making you spend $100 just to avoid shipping costs. You’re welcome.
Do you ship internationally?
Not right now. U.S. only. Global domination coming later.
Where’s my tracking number?
In your inbox.
You’ll get it automatically once your order ships.
Is your packaging discreet?
Yes. Absolutely.
Plain, unbranded, zero giveaways.
Your mail carrier will have no idea what your Midnight Agenda is.
Which carrier do you use?
Whichever standard carrier gets it to you fastest.
My order is delayed — should I panic?
Nope. Delivery times come from the carrier, not us.
Weather, routing, Mercury retrograde… delays happen.
But your package is on its way.
Returns & Exchanges
What’s your return policy?
You have 30 days to return your order.
Try it on. Vibe check. Don’t love it? Send it back.
Are returns free?
No — return shipping is on you.
We cover free shipping to you, so fair is fair.
Do you offer exchanges?
Nope. Just return your item and place a new order. Think of it as a fresh start.
Are all items returnable?
Yes — as long as they’re unworn, unwashed, and in original condition.
No makeup marks. No deodorant lines. No “I wore this out once” energy.
Order Issue
Can I cancel or change my order?
You’ve got 48 hours to cancel — as long as it hasn't shipped. After that, it’s locked in.
Can I change my shipping address?
No. Once an order is placed, the address is final.
Double-check before you click “Buy.”
My tracking says delivered but… I see nothing.
Give it 24 hours — carriers love marking things early.
Check with neighbors, mailrooms, or that one roommate who always forgets to tell you.
Still nothing? Hit us up.
Payments
What payment methods do you take?
Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay
If it’s modern and secure, we probably accept it.
Sizing & Fit
How does sizing work here?
Most of our styles are one size — stretchy, flexible, ready-to-fit.
Do you have a size chart?
Not right now. Our pieces are designed to fit a range of bodies without confusing measurements.
Creator Program (Coming Soon)
What is the Creator Program?
A members-only hookup for creators — IG, TikTok, OnlyFans, all of it.
Exclusive drops, perks, and up to 50% off select items.
Basically: we treat creators right.
Who can join?
You’ll submit your IG handle or OnlyFans handle to get verified. More details soon — but yes, if you create content, this is for you.
When does it launch
When does it launch?
Soon. Like… soon soon.
Watch this space.
Contact & Support
How do I contact you?
Scroll down to the contact form. Tell us what’s up. We actually read these.
How long does it take to get a reply?
Usually 1–2 business days.
We don’t ghost — we just work fast and answer properly.
What's on your mind?
Send us a message below and our team will get back to you within 1–2 business days.
Contacting Us
We don’t have a phone line — shocking, we know.
All support goes through email or the message form, where we can actually keep track of things without losing our minds.
Expect a Reply
We answer messages within 1–2 business days.
Think fast-but-human, not instant-but-robotic.